Our Core Value
We wish to create an environment and belief that we can always meet our promise to our customers. Further, with the commitment of all, our customer experience with us will be complaint free with all promises met. We seek all our employees to rank this as a highest belief, thereby making it a core value.
“We will meet our promise” : No broken promises and no customer complaints
Our Customer Principles
At AltaSteel we apply 5 principles in the management of customer
- We value and care for our customers.
- We will earn the right to be our customers’ preferred supplier.
- We will deliver on our promise to customers.
- All employees must understand our customers’ requirements and their personal role in delivering them.
- We will be quick to respond to changing customer and market needs.
We work to achieve our customer promise through the engagement of all persons and a business partnership that creates pride in the workmanship of our products and continuous improvement in our skills and processes.